The General Terms, together with any quotation, application or agreement in which these Terms are incorporated by reference, form part of the contractual relationship (further called “Agreement”) between the ESL and any legal entity either applying for ESL certification services or holding a certificate issued by ESL.
The document comprises the following aspects:
- Definitions
- Certification services
- Obligations of the client
- Fees and payment
- Ownership and intellectual property
- Publicity by clients
- Confidentiality
- Liability and indemnity
- Subcontracting
- Force majeure
- Duration and termination
- Notice
- Complaints and appeals
- Governing law and jurisdiction
- Final provision
